Shipping and Handling

We attempt to ship your order as soon as we receive it.


We offer the following shipping methods:

US Postal Service - parcel post or priority mail
UPS on request

Shipping Charges

$0.00 - $9.99	$5.00
$10.00 - $24.99	$7.00
$25.00 - $49.99	$9.00
$50.00 - $74.99	$10.50
$75.00 and up	$12.50

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will send a refund of the purchase price or make an exchange.

We can accept checks and credit cards through PayPal. Payments will go to wool@indianvalley.com

If you don't want to use PayPal, you can call, write, or email your order, and send a check or money order.